1. A centralized overview.
Although each department (sales, accountants, warehouse workers, ...) works with its own screens/applications an ERP system ensures that these data communicate with each other and they are stored on the same database. When a sales rep sells something, it affects your sales, inventory, purchases, delivery scheduling, and, last but not least, the finance. An ERP keeps track of all those information in real time, automates various processes and supports users in decisions with the right data.
2. Work paperless and minimize mistakes
Furniture stores waste a lot of time daily with administration. A sale quickly expands into a complete file with a pile of documents. This requires manual work, storage space and discipline to keep everything under control. Software digitizes the vast majority of data and keeps everything in one place.
An application helps organizations to digitize all information and forward it electronically to the right party (customers, suppliers, etc.). Result: an empty desk, peace of mind, and a significant reduction in errors.
3. Efficiency gain
No one likes double work and useless effort. Software brings a clear flow within the store and helps all employees to get organized. From sales, link the correct reference orders to the supplier. From the same sales, also create a delivery note and invoice for the customer. Enter all the data once and immediately automate the correct follow-up actions with a few clicks. That's where an ERP software brings an add value.
The business administration for lots of furniture stores is still primitive and takes far too much time. It is better to invest your time in expanding your business rather than paperwork!
4. Improve communication and customer experience
A well-oiled administration increases the professionalism of your organization, improves communication to customers and consequently ensures a better customer experience. Thanks to a sector-specific program, store employees always have a view of open orders, order confirmations and agreements made with both the customer and the supplier.
Customers today are increasingly critical and expect a lot from your sales staff. Create an overview in your organization and provide your customer with a pleasant experience that he likes to share (online).
5. Best-practices & legislation
Industry-specific software helps your company to implement existing best-practice processes, in your industry. ERP vendors with experience pass on to you a great deal of knowledge and know-how that they have built up over the years. These processes generate results that allow you to continuously improve the way you run your organization.
One of the biggest challenges entrepreneurs face is complying with all the rules and regulations. Are there changes in the legislation? Then ERP suppliers respond to this proactively and new updates are released for the software. You receive information about this and are thus immediately up to date.
6. Access to your (secure) data anytime and anywhere
A software allows you to access your office anytime, anywhere. Digitization helps companies tp get more flexible and available for their customers (essential in those times). Moreover, an ERP system helps to better secure your data. All the different business info are stored in one system. Within your software, you can control who can see and edit what information. One storage system for your data facilitates its accuracy, consistency and security.